Pricing
Pricing, laid out plainly.
Per-seat pricing, itemised rather than bundled into vague tiers — so you can see exactly what you're paying for and why. Every engagement still starts with a short scoping call to confirm final numbers for your environment.
Core plan
Start with managed IT support
Managed IT Support (SLA)
From $139 per seat / month, ex GST
The foundation every engagement starts from — proactive, accountable managed IT.
- Unlimited helpdesk support
- Proactive monitoring
- Vendor management
- Onboarding & offboarding
- Monthly reporting
- No call out fees
- Reduced onsite rate
Compliance Pack
$79 per seat / month, ex GST
Layer this on top of your managed IT support to build toward Essential 8 alignment and audit readiness.
- Enterprise antivirus
- Managed Detect & Respond — 24/7 SOC
- Enterprise mail protection
- Patch management
- Microsoft 365 backup
- Password management
- Cyber awareness training
- Asset management & monitoring
A worked example
What a fully covered seat looks like
Not a forced bundle — just the maths, shown plainly, if a seat carries managed IT support and the full Compliance Pack.
Managed service prices are ex GST, per seat, per month, and reflect our current published rates. Final managed pricing is confirmed after a short scoping call — based on seat count, your current systems, and which compliance requirements actually apply to your business. Businesses above ~50 seats are quoted individually.
Pre-paid support
Not every business is ready for a fully managed contract.
Our Pro-Care pre-paid support plans are for businesses that want a reliable IT team available when needed, without moving straight into a managed service agreement.
6-Hour Pro-Care Plan
6 support hours
$1,181.40
12-Hour Pro-Care Plan
12 support hours
$2,098.00
24-Hour Pro-Care Plan
24 support hours
$3,828.00
Pro-Care plans provide
- An ability to budget for your IT expenditure
- Full written reporting of all works completed
- No time limit for use of hours
- Remote service billed per 15 minutes
- Onsite call-out fee of 30 minutes
- Minimum onsite time of 1 hour
Not sure what you need?
Let's scope it together.
A short conversation is enough to tell you what to include — and what you can safely leave out.